Privacy Policy of First Green Steps
We take your privacy seriously. This policy sets out what information we collect about you when you visit our website and/or use our services, and how we handle your information to ensure we protect your rights.
How can you contact us?
You can get in touch with us by emailing us using the web form on the Contact page.
Cookies
We do not harvest your data. We do not sell your personal information.
The Cookies we set
We use Cookies that are necessary for the website to function. They are only set in response to actions made by you ie: completing our contact form. Cookies are small files that are downloaded to your computer to improve your experience. Generally Cookies identify you through your IP address and do not collect information about your identity.
Third Party Cookies
First Green Steps uses Google Analytics which is a widespread and trusted analytics solution on the web to help us understand how you use the site and how we can improve your experience. The analytics do not identify an individual. These cookies monitor the time you spend on the site and which pages you visit so we can continue to enhance our content. See the official Google Analytics page for more information about Google Analytics cookies.
Embedded content from other websites
The content of the First Green Steps website is given in good faith and all reasonable steps have been taken to ensure that the information provided is accurate. First Green Steps will not be held liable for any inaccuracies or omissions it may contain. This website contains links to other Internet websites for which we have no liability either directly or indirectly. We have no control over these other websites and the links are not endorsements of any products or services in such websites, and no information in such websites has been endorsed or approved by us. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction.
What types of data do we hold and what do we use it for?
We hold basic personal data if you contact us (name, title, address and email) so we can respond to an enquiry.
How long we retain your data
We only retain your personal data for so long as is identified in our internal document retention procedures, unless a longer retention period is required or permitted by law.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
What rights you have over your data
You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Digital materials
The information contained on this website may be changed or updated without notice.
Copyright
Pages of this website are protected by copyright and may not be reproduced in whole or part without the prior written authorisation of First Green Steps. This does not apply to TV or video material or the nature photographs used on the ‘My Blog’ page which may be protected by other copyrights.
What is the legal basis for processing your data?
What are your rights?
You may (a) request access to a copy of your personal data (b) ask us to rectify inaccurate information held about you (c) ask us to delete the personal data we hold about you (d) you may withdraw your consent at any time. Please contact us at First Green Steps to exercise any of your individual rights.
You also have the right to lodge a complaint with the Information Commissioner. Information can be found at www.ICO.org.uk. If you would like to raise your complaint with us in the first instance, please email using the web form.